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Bupa reimburses aged care residents for extra services

16
April
2019
Bupa confirmed today it has reimbursed aged care residents and proactively engaged with regulators, including the ACCC, after a 2018 internal review found residents in a limited number of its care homes were not receiving Extra Services as …
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Western Sydney Wanderers bring joy to aged care residents

08
April
2019
Laughter echoed throughout the Bupa Bankstown aged care home as Western Sydney Wanderers players Josh Risdon, Marc Tokich, Jaushua Sotiro and Daniel Nijic lifted the spirits of residents.
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A common thread at Bupa Tumut

05
April
2019
A sewing group at Bupa Aged Care Tumut is not only providing residents with the skills to make their own clothing but is helping them to patch the gap between young and old.
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Government health insurance reforms: premium savings kick in

02
April
2019
For the first time in almost 20 years, Bupa Health Insurance customers can now choose a higher hospital excess in return for a lower premium. Customers under 30 will also automatically start receiving new aged-based discounts. 
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Bupa’s Kids Helpline partnership delivers support to 15 000 children

01
April
2019
Teachers say the first year of the new Kids Helpline @ School Wellbeing program, funded by Bupa, has been a huge success. The emotional wellbeing program was delivered to 204 schools around Australia, almost 3 times the target
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New incentives for staff: Bupa to prioritise conversations and meeting customer need

28
March
2019
Health insurer Bupa announced today that incentives for customer-facing employees will principally focus on value-add conversations and meeting customer needs. This is a shift further away from the traditional sales only framework. 
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