27 March - Bupa New Zealand statement on COVID-19

27 March - A statement from Carolyn Cooper - Managing Director Bupa Villages and Aged Care New Zealand.

We have been notified by Public Health in New Zealand that a resident in the dementia community at Gladys Mary Care Home has tested positive for COVID-19. This follows the “probable” classification of this same resident yesterday.

We can confirm this resident is recovering in isolation and we are wishing the resident well during their recovery.

The health and wellbeing of the residents at this care home, their families and our staff remains our absolute priority.

Public Health will decide and implement the relevant tracking and any testing for any who have had contact with the resident who has tested positive. We are working closely with Public Health and will implement their instruction on who needs to self-isolate. We are also following Public Health instructions for containment and further risk mitigation.

We’ve been in contact with the impacted resident’s family and our wider care home residents and their families. We continue to offer our support and provide reassurance to them on how we are caring for their family members.

No other Bupa site is affected by this isolated COVID-19 case. All of our care homes throughout New Zealand are closed to visitors, with continued strict infection prevention control protocols.

We are also supporting all of our staff as they care for our residents. We’d like to thank our staff, residents, their families and the Napier community for their support and understanding during this time.

For more information on the preventative measures in place across Bupa’s aged care homes in New Zealand, click here.