12
February
2019
|
00:25
Australia/Melbourne

Bupa gives health and care relief for Townsville floods

Bupa announced today it would provide three months health insurance premium relief for eligible Townsville customers impacted by floods.

Customers would also have access to no out-of-pocket dental check-ups and cleans at Bupa owned dental clinics in Townsville and assistance navigating mental health services until 1 June 2019.

Dr Dwayne Crombie, Managing Director of Bupa Health Insurance, said the ex-gratia offer would be open to all existing customers, who held their policy at 1 February and who have received the Far North Queensland Floods Australian Government Disaster Recovery Payment.

“These are catastrophic floods and the people of Townsville and surrounds should have one less thing to worry about,” Dr Crombie said.

“We’ll provide eligible customers with three months premium relief and no out-of-pocket dental check-ups and cleans at Bupa Dental Townsville and North Queensland Family Dental until 1 June 2019.

Dr Dwayne Crombie, Managing Director, Bupa Health Insurance
We also recognise the mental toll that an event like these floods can take on people, and our Bupa Telehealth team is available to help customers navigate the system to access mental health support if required.
Dr Dwayne Crombie, Managing Director, Bupa Health Insurance

Eligible customers can contact Bupa on 134 135 or at a Bupa retail outlet. The Bupa Townsville store at Stockland Townsville Shopping Centre is open usual hours for business.

People can lodge their application from 11 February 2019 until 1 June 2019. Customers are required to provide evidence of receipt of the Far North Queensland Floods Australian Government Disaster Recovery Payment from the Department of Human Services. Customers will be provided premium relief based on their level of cover as at 1 February 2019 and must have Extras cover that includes general dental to receive the dental offer.