Bupa NZ COVID Update for Taupo and Rotorua

Dear Care Home residents, families and whānau,

Following the announcement of eight community cases of COVID-19 in the Lake District, Bupa has been advised by the Lakes District Health Board to close its care homes in the area to all external visitors.

Therefore from 11.59pm tonight, Tuesday 16th November, The Gardens Care Home,  Redwood Care Home and Liston Heights Care Home will be closed to visitors.

The only exceptions are visits to residents in end-of-life or palliative care or visits for compassionate reasons. Please let me know if you’d like to arrange a visit in these circumstances.

The Government continues to gather information on these new cases to identify close contacts and any locations of interest. Please regularly check these and if you have attended one of the listed locations during the relevant timeframes, follow Ministry of Health advice.

We understand this has been sudden and has an impact on our residents, their whānau and our people, however we ask for your understanding and patience as we manage this situation together.

In the meantime, we will have digital devices available for our residents so that they can stay connected with their families.

Thank you again for your understanding and for helping us maintain the safest possible environment. If you have any questions, please don’t hesitate to get in touch.

Stay safe. Kia kaha