Dwayne Crombie in The Australian
Bupa's Managing Director of Health Insurance says it's time for the medical profession to get real about consumer feedback.
By Sarah-Jane Tasker
Bupa’s Australian health insurance boss, Dwayne Crombie, has dismissed concerns about increased transparency around doctors’ fees and performance, arguing it was patients driving the push, not insurers.
"I think Michael Gannon and the AMA need to get real. Consumers will give feedback — they’re giving feedback now in a completely unmoderated fashion. It’s time to listen to the feedback."
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