Whakatane Emergency Update


Please find the latest updates below on the evolving Whakatane tsunami warning situation. 

1:36pm - Friday 05 March 2021 

The tsunami threat to coastal areas of New Zealand is now lowered and our Whakatane based Mary Shapley residents and staff will return to their care home and village over the course of today. Beach and marine areas remain areas to avoid at this time.

Thank you to everyone who helped our response to this threat today.




11:05am - Friday 05 March 2021 

We are following the instructions ad under the guidance of Police and Civil Defence due to the threat of tsunami waves.

In Whakatane at our Mary Shapley site, this means moving location for some of our residents, in other cases we will be holding in place.

We will update information on our website bupa.co.nz ( b-u-p-a dot co dot nz)

Here is a list of numbers for those people requiring more contact at this time

  • For Mary Shapley Residents and their Families – call Sue on 027 452 0132
  • For any matter related to Bupa employees call Margaret 027 856 7896
  • For any other matter - please call Suzy at Corporate Affairs on 021 767 789



9:57am - Friday 05 March 2021 

Due to the immediate evacuation order from Civil Defence and Police in Whakatane, we are moving all our Mary Shapley residents to a safe place. We are working with Police who are on site at the village and care home.

The number for you to call for information is 0800 336 377.

Please do not ring the care home at this time.

Please know and trust that we will protect and care for your loved ones as our utmost priority.

We will be in touch with you as soon as we have more information. 

You can also find the latest Civil Defence updates HERE