22
December
2022
|
15:34
Australia/Melbourne

Bupa’s COVID-19 customer support now tops $875 million

Summary

Bupa today announced a $75 million customer support package, taking our total announced financial assistance to members since the pandemic started to more than $875 million.

Bupa Health Insurance Managing Director Chris Carroll said this customer support would be provided as part of Bupa’s COVID-19 savings package and to help provide some relief to customers from cost of living and inflationary pressures that were impacting household budgets.

“We want our members to go into the new year knowing we will continue to support them by providing cost of living relief in 2023,” Mr Carroll said.

Chris Carroll, Bupa Health Insurance Managing Director

We continue to honour our commitment not to profit from COVID-19 and have announced more than $875 million in financial support through a range of methods since the start of the pandemic.

Chris Carroll, Bupa Health Insurance Managing Director

Consistent with previous COVID initiatives, customers who held an active policy between 1 November 2022 and 31 December 2022 and have since left Bupa, will also be eligible for this return in value.

Customers can expect savings of up to $96 for extras only policies, $211 for hospital only policies and $328 for hospital and extras policies. On average, this will be about $6 for extras only policies, about $37 for hospital only policies and around $50 for hospital and extras policies.

Members don’t need to do anything, and we will communicate directly with customers early next year.